Returns & Exchanges
At Skin Society, we want you to love your glow; if you are not completely satisfied with your purchase, you can return unopened products within 30 days for a full refund or exchange.
Initiate Your Request
Log into your account portal and select the order containing the items you wish to return to receive a pre-paid shipping label.
Pack Your Products
Carefully place the unused skincare items in their original packaging to ensure they are protected during transit back to our warehouse.
Ship It Back
Affix the provided return label to your package and drop it off at any authorized carrier location within 7 days of starting the request.
Receive Your Refund
Once our quality control team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing